Shareholder FAQs

The Registrars for Kier Group plc are Equiniti. You can contact Equiniti using the details below:

By post:

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

You can also contact Equiniti by using the Relay UK website at www.relayuk.bt.com.

By telephone:

Telephone: +44 (0)371 384 2030 (Lines are open from 8.30am till 5.30pm (UK time) Monday to Friday, excluding public holidays in England and Wales).

By email: Please visit help.shareview.co.uk  where you will be able to email your query directly to Equiniti.

Manage your shareholding online:

Register for a Shareview Portfolio at www.shareview.co.uk/register, where a range of shareholder information and forms are available online. In addition, by registering for a Shareview Portfolio you can:

• update your details online including your address and dividend payment instructions;
• buy and sell shares easily;
  receive certain shareholder communications electronically;
  send your general meeting voting instructions in advance of shareholder meetings;
• view information about and join the Kier Group Dividend Reinvestment Plan (DRIP); and
• access your online statements.

It is free to use, secure and easy to administer.

You can register for a Shareview Portfolio at www.shareview.co.uk/register.

To register you will need your 11-digit Shareholder Reference issued to you by Equiniti. This can be found on recent correspondence issued by Equiniti such as a dividend confirmation, share certificate or DRIP statement.

Once you have registered for a Shareview Portfolio, an activation code will be issued to you in the post which you will need to complete your registration.

If you change your address, you must inform Equiniti.

You can update your UK address online via your Shareview Portfolio at www.shareview.co.uk. Click on ‘Change my address’ in Quick Links and provide your new details.

See ‘How do I register for a Shareview Portfolio’ in these FAQs for more information on registering.

Further information can be found on the ‘Registering an address change’ page under Manage My Shares at www.shareview.co.uk or by contacting Equiniti.

To register a name change, you will need to write to Equiniti. Further information on the details and supporting documentation required by them can be found on the ‘Register a Name Change’ page under Manage My Shares at www.shareview.co.uk or by contacting Equiniti.

Equiniti keeps a record of your name, address and the number of shares you own. If your certificates are lost, stolen or destroyed, Equiniti can arrange for the issue of duplicate certificates. Simply contact Equiniti as soon as you can, quoting your Shareholder Reference if possible. You may be charged an administration fee for this depending on the value of the share certificate. Once this is done, Equiniti will send you a duplicate certificate.

Equiniti’s Bereavement Team is available to provide help and practical support when a shareholder dies.

You can speak to the Bereavement Team by contacting Equiniti and selecting the Bereavement Team option. Further information, including a guide on what to do when a shareholder dies and the services that can support you are available from www.shareview.co.uk/clients/benefactor.

If you have lost a dividend cheque or found an out-of-date dividend cheque you should contact Equiniti as soon as possible. They will arrange for the cheque to be stopped and then send you the outstanding payment(s) direct to your bank account, provided bank details have been supplied.

For further information including any applicable fees, please visit the ‘Request a reissue’ page under Manage My Shares on www.shareview.co.uk or contact Equiniti.

You can register to receive company communications electronically via your Shareview Portfolio at www.shareview.co.uk. Simply click ‘Update my communication preferences’ in the Quick Links section when you log into your Shareview Portfolio.

You may at some point wish to transfer your shares to someone else (for example, your spouse or partner or in an 'off-market' sale). As these transactions usually do not involve a stockbroker, you can use a stock transfer form which can be obtained from Equiniti. Please complete and return to Equiniti along with your share certificate via registered post.

Where stamp duty is payable, the completed transfer form must be sent to a UK Inland Revenue Stamp Office and the duty paid before it can be forwarded to the Registrars.

Where stamp duty is not payable, you will need to complete the form fully, remembering to complete the stamp duty declaration on the reverse. The transfer form and share certificate (totalling at least the number of shares on the transfer) should be forwarded to Equiniti. Do not worry if the share certificates represent more shares than the transfer. If this is the case, Equiniti will send you a share certificate representing the balance.

For further information including any applicable fees, please visit the ‘Transfer certificated shares’ page under Manage My Shares on www.shareview.co.uk or contact Equiniti.

You can see your share balance online via your Shareview Portfolio which gives up to date information on balances, transactions and dividends paid. Please note that you will need your shareholder reference number to access this service.

This will be included on any personalised documentation Equiniti or Kier Group sends you, including dividend confirmations and share certificates. The Shareholder Reference from Equiniti will be made up of 11 digits. You should quote this Shareholder Reference whenever you contact Equiniti to speed up the location of your account.

You can buy and sell shares through a financial adviser or stockbroker, bank or building society. Please note the commission charges for buying and selling shares vary between the different organisations.

You can also use the dealing services provided by Equiniti Financial Services Limited. For further information on Equiniti’s dealing services including rates and charges, terms and conditions etc., please see www.shareview.co.uk/dealing or contact Equiniti.

In order to receive your dividends directly into your bank account on dividend payment date, you will need to have provided your bank details.
You can provide your bank details online via your Shareview Portfolio at www.shareview.co.uk.

You can also provide your nominated bank account details over the phone by contacting Equiniti.

Further information on having your dividends paid into your bank account can be found on the ‘Arrange direct dividend payments’ page under Manage My Shares on www.shareview.co.uk.

The Company operates a Dividend Reinvestment Plan (DRIP), which gives shareholders the opportunity to acquire additional Kier Group shares in a cost-effective way by re-investing their cash dividend. The plan is available to all shareholders provided that they do not live in or are subject to the jurisdiction of any country where their participation in the plan would require Kier Group or the plan administrator to take action to comply with local government or regulatory procedures or any similar formalities.

You can apply to join the DRIP online via your Shareview Portfolio at www.shareview.co.uk. Follow the link from 'My Investments' to view your holdings summary, access the Dividend Election page for your holding and follow the instructions onscreen to complete the application.

Shareholders wishing to join the DRIP should ensure that their completed instruction is received by the plan administrator, Equiniti Financial Services Limited, no later than 15 working days before the dividend payment date, otherwise it will only apply from the next dividend that the DRIP is applied to. Having joined the DRIP, dividends will continue to be reinvested until the plan administrator receives written instructions requesting withdrawal from the DRIP.

A DRIP application form along with the latest DRIP Terms and Conditions is also available to download from www.shareview.co.uk/info/drip or by contacting Equiniti.

The DRIP is operated on a mandated basis; in other words, your election to participate will apply to all future dividends until you cancel or otherwise terminate your mandate or sell/transfer your shares.

You may withdraw from the DRIP at any time by contacting Equiniti. Your notice of withdrawal from the DRIP must be received no later than 15 working days prior to the payment date of a dividend, if you do not wish to be included in the DRIP for that dividend. Where proper notification is received by Equiniti of a participant’s death, bankruptcy or mental incapacity, that participant will cease to participate in the DRIP unless the participant was a joint holder, in which case the DRIP will continue for the remaining joint shareholder.

In the event of the sale or transfer of your shares or your withdrawal from the DRIP, any outstanding balance will be repaid to you as soon as possible.

EQ Boost is an alternative dividend payment option offered by Equiniti. You can elect to have cash dividends paid to an EQ Boost account then use the balance for e-vouchers at some of the UK’s best-known brands with an uplifted value. The e-voucher purchased will always be greater than the original cash value, giving the dividend a Boost. You can apply for EQ Boost online via your Shareview Portfolio at www.shareview.co.uk. Follow the link from “My Investments” to view your holdings summary, access the Dividend Election page for your holding and follow the instructions onscreen to complete the application.

KIER has made arrangements for Equiniti Financial Services Limited (EFSL) to provide a nominee service to its shareholders, known as a Corporate Sponsored Nominee (CSN). The CSN is a convenient way to hold your shares electronically. Transferring shares into the CSN is free.

Through the CSN, you can:

• Eliminate the risk of losing your share certificate and having to pay a replacement fee.
• Trade your shares through Equiniti Financial Services Limited, settlement on the sale of shares held electronically is quicker and cheaper than certificated share dealing.
• Receive four statements a year where assets are held on your behalf which will be made available online via your Shareview Portfolio at www.shareview.co.uk.
• Receive less unwanted mail. Your individual details will not appear on the share register which means other organisations will not be able to send you advertising material.

You will still receive dividends and financial information is generally made available to you from the company, and you are normally given the opportunity to instruct the provider of the CSN how you wish to vote. Alternatively you may be able to request to attend and vote at any Annual General Meeting or other General Meetings the Company may have from time to time.

Yes, if you have shares in the Company and you are a resident in an eligible country you can transfer your shares into the CSN.

Download the relevant transfer form, as well as a copy of the latest CSN Terms and Conditions, from www.shareview.co.uk/info/csn, and follow the instructions on the transfer form.

There is no fee for transferring shares into the CSN. If you do not have all your share certificate(s) to cover the number of shares you are transferring into the CSN, please contact EQ to obtain a Letter of Indemnity for any missing share certificates BEFORE completing the Transfer Form. A charge may apply and details will be provided by EQ as part of the request. Once you receive the Letter of Indemnity form, complete and send this along with your completed Transfer Form, valid share certificate(s) and relevant Letter of Indemnity fee to EQ.

For further information including any applicable fees, please visit the ‘Report a lost share certificate’ page under Manage My Shares on www.shareview.co.uk.

If you do not already hold shares in the CSN, a new holding will be created for you and an opening statement issued to you within 10 working days of the shares being received into the CSN. This will contain your new Shareholder Reference which you will need when trading your shares or contacting Equiniti Financial Services Limited.

On a quarterly basis a statement will be made available to you electronically via your Shareview Portfolio. Further details on registering for a Shareview Portfolio will be available on your Opening Statement or by visiting our FAQs page.

Please note that if you have any specific instructions registered on your certificated shareholding such as bank details for your dividend, election for the Dividend Reinvestment Plan (DRIP), or having elected to receive hard copy shareholder documentation, these instructions will not transfer over to your CSN account. You will need to provide new instructions for your shares held in the CSN.

Yes. Download the relevant transfer form, as well as a copy of the latest CSN Terms and Conditions, from www.shareview.co.uk/info/csn.

Please note there may be a charge for transferring shares out of the CSN. Please see the latest CSN Terms and Conditions.

You can buy/sell your shares held in the CSN via your Shareview Portfolio at www.shareview.co.uk.

Visit www.shareview.co.uk/dealing to view the full details including Equiniti Financial Service Limited’s standard dealing rates and the Equiniti Dealing Service Terms and Conditions.

You can also buy and sell shares through a financial adviser or stockbroker, bank or building society. Please note the commission charges for buying and selling shares vary between the different organisations. To do so you will need to transfer your shares out of the CSN.

See ‘Can I transfer shares out of the Corporate Sponsored Nominee (CSN)?’ in these FAQs for more information.